Frequently Asked Questions

RabbiHossainLTD is an independent software and digital services brand founded in 2024 and operated by MD Rabbi Hossain from Kaliganj, Jhenaidah, Khulna, Bangladesh. Its primary work covers web, app and software development, API integration, automation, UI/UX, branding and website security, alongside selected digital store services.

RabbiHossainLTD was founded in 2024 and is owned and operated by MD Rabbi Hossain, a Bangladeshi web, software and digital services professional based in Kaliganj, Jhenaidah, Khulna.

No. RabbiHossainLTD is currently a personal brand and online business, not a registered limited company. “LTD” is part of the brand name and does not indicate legal incorporation.

RabbiHossainLTD reports more than three years of experience, 80+ delivered projects and 50+ clients. Verify the identity through the official profile hub, this official domain and the linked public profiles.

Simply visit our Services page, choose the service you need, fill in the required details, and complete your payment. Alternatively, you can reach us directly via WhatsApp or email to place an order manually.

We currently accept bKash and Nagad as primary payment methods. For larger projects (web development, etc.), bank transfers may also be arranged. Please contact us to confirm the latest accepted payment methods before ordering.

Yes, payment is required upfront before any service is processed. This is standard practice for digital services. Once payment is confirmed, we proceed with your order immediately.

Contact us immediately via WhatsApp or email with your transaction reference. We will verify and either adjust your order or refund the difference accordingly.

Yes. We never ask for your banking PINs or passwords. Payments are made directly to our verified bKash/Nagad accounts. Always verify our official contact information before sending payment to avoid scams from impersonators.

Provide us with your Free Fire Player ID and the diamond amount you want. After payment, we top up the diamonds directly to your account. Make sure your Player ID is correct — we cannot refund top-ups sent to wrong IDs.

Most gaming top-ups are delivered within 5–30 minutes after payment confirmation. During peak hours, it may take slightly longer. If your top-up hasn't arrived within 2 hours, please contact us.

For apps like ChatGPT, Netflix, Canva Pro, etc., we provide either a shared account login or an account upgrade depending on the service. We'll send you the login details or confirmation after delivery. Details vary per service — ask us before ordering if you're unsure.

For standard top-ups (diamonds credited to your account), your account remains completely safe — we only need your Player ID. We never ask for your account password for top-up services.

Yes. If we are unable to deliver your order within a reasonable time and cannot provide an alternative, you are entitled to a full refund. Please read our full Refund Policy for details.

Unfortunately, we cannot refund top-ups that were delivered to an incorrect Player ID provided by the customer. Always double-check your Player ID before confirming your order. Contact us immediately if you notice an error before we process the top-up.

Contact us within 72 hours of your order via email or WhatsApp. Include your order details, transaction reference, and a description of the issue. We respond within 2–6 hours on business days.

We build portfolio websites, business landing pages, e-commerce stores, admin dashboards, and custom web applications. We also offer Android app development. Contact us to discuss your specific requirements and get a custom quote.

Timeline depends on project complexity. A simple portfolio site typically takes 3–7 days, while a full e-commerce or custom web application may take 2–6 weeks. We provide a clear timeline estimate after reviewing your requirements.

Yes. We provide 7 days of free support after project delivery to fix any bugs or minor issues. Extended support and maintenance packages are available upon request.